A

Austin H.  

Posted on 2024-05-08T23:54:40.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

Tony and his team were responsive, helpful, and an overall joy to work with. They helped me choose the right mortgage product for me and helped me find the right budget as well. They also made the application and closing process incredibly easy.

K

Kenneth A. H.  

Westminster - CO

Posted on 2024-05-08T23:52:32.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

I appreciated everyone’s responsiveness at the office (with Tony and Gail even answering me on their vacations) and the ease of the document submission process. There seemed to be a slight hiccup with the home insurance submission (it kept telling me there wasn’t a submission even though the provider through Blend had provided the info) but if that’s the worst thing I can say about the process, I’d say that’s a total success.

B

Brooke N. B.  

Tampa - FL

Posted on 2025-02-21T16:53:21.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

Tony, Gail and Cindy were so helpful during this process. I will (and have :) ) referred friends to reach out for any of their lending needs. I appreciated that Gail spent time walking me through all of the documents I was signing and was so communicative throughout the process. As was Cindy leading up to the closing! I am so grateful for their support and have enjoyed working with Tony and his team!

J

Jonathan B. S.  

Spring - TX

Posted on 2025-02-12T20:56:33.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

This was easily the best experience we've had with ANY bank. Tony and his team were very responsive and took care of things so quickly. We closed on our new home in less than 30 days without a single hiccup! I'll recommend Tony and First Horizon to everyone I know!!

C

Christine S.  

Conroe - TX

Posted on 2025-01-07T14:53:55.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

Gail Daily, Mortgage Loan Assistant was excellent at every step. She was thorough, organized, and informative. She laid out each current step, gave a review of upcoming steps, and made the homebuying process efficient and transparent. We will happily work with First Horizon for other financial goals because of our experiences with Gail. Thank you.

S

Steven M.  

Lutz - FL

Posted on 2025-01-01T03:13:41.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

The fast closing and attention to detail were truly impressive, and it was clear that every member of Tonys team was dedicated to ensuring the best possible experience for us.

D

David N. S.  

Fort Worth - TX

Posted on 2024-12-23T15:05:33.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

The whole team was assessible, friendly, and timely. Everyone exhibited the utmost professionalism and were thorough/transparent throughout the process. Even during a hurricane, staff members never missed a beat. This was my first home buying experience, and I will for sure reach out to this First Horizon team first in the future. Thank you to Tony/ Gail and the First Horizon team! My wife and I greatly appreciate the service. -David S

H

Hunter R.  

Posted on 2024-12-21T15:44:03.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

Everyone on the team was competent, confident and friendly!

H

Hunter O. R.  

Saint Charles - MO

Posted on 2024-12-21T15:43:43.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

Everyone on the team was competant, confident and friendly.

M

Melissa V.  

Posted on 2024-12-20T15:37:46.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

M

Melissa V.  

Woodstock - GA

Posted on 2024-12-20T15:37:39.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

Our agent was great!

P

Prithi D.  

Orlando - FL

Posted on 2024-10-02T00:58:53.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

The whole team is super efficient and very friendly. The process can be tedious but the people involved made it very easy.

s

simar B.  

Posted on 2024-09-23T12:59:48.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

We had a great experience working with Tony and his team. They are very professional, experienced and approachable. Special thanks to Terra for working on day to day basis on all the open items. Also Cindy and Cosette have been vey helpful and resourceful. Thank you for making the whole process seamless and memorable.

S

Sukhmani K. C.  

Wesley Chapel - FL

Posted on 2024-09-23T12:56:36.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

It was a great experience working Tony and his team. They are very professional, experienced and approachable. I would like to specially thanks Terra for working day to day with me on all the open items. Also Cindy and Cosette were very helpful and resourceful. They made the whole process seamless and memorable!

M

Michael R. P.  

Saint Petersburg - FL

Posted on 2024-09-14T13:42:21.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

Tony's group was very easy to work with

J

John H. D.  

Palm Harbor - FL

Posted on 2024-09-11T21:18:33.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

Gail Daly !!!!!!!!!

M

Melissa E.  

Posted on 2024-09-02T17:04:08.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

M

Melissa R. E.  

Royal Palm Beach - FL

Posted on 2024-09-02T17:04:01.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

Great communication, always accessible. process was smooth and stress-free

N

Nick F.  

Plant City - FL

Posted on 2024-09-02T14:02:27.000Z

4.0 ★ ★ ★ ★

for

Tony Umholtz

The support was very good. It got a little scary there at the end. We needed to come up with a lot of documents at the 11th hour. They were very understanding and worked with us well.

H

H H.  

Posted on 2024-08-30T14:23:38.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

S

Sanghong P.  

Lavon - TX

Posted on 2024-08-30T14:23:31.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

Very nice working with

J

Jericho C.  

Tampa - FL

Posted on 2024-08-02T16:32:49.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

Buying a house can be a chaotic experience, with all the moving parts that comes with it. Your team has made it a painless and put a lot of unnecessary worries at ease. Thank you.

N

Nicole C.  

Tampa - FL

Posted on 2024-08-02T13:11:16.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

Everyone communicated wonderful. Aaron was so helpful and he got us the best rates. The only thing that annoyed me was how many times I was asked about Oasis. I explained four times what it was but it seemed like no one told each other. So I kept answering the same question.

A

Arjun R.  

Posted on 2024-08-01T16:21:23.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

First Horizon team - Tony's team - Tony, Gail, Cindy, Ana - were all fantastic. They made the process very easy. They were knowledgeable, courteous, responsive, and pro-active. They shared additional information / advise as we were making a move to a new city. Overall, extremely satisfied with the service and highly recommend this team.

A

Arjun R.  

Tampa - FL

Posted on 2024-08-01T16:18:33.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

The team was extremely responsive, proactive, knowledgeable, and kind. Excellent service.

N

Neil J. M.  

Bradenton - FL

Posted on 2024-07-30T17:58:01.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

Cindy C. Bishop

S

Sussy D. O. L.  

Posted on 2024-07-22T15:01:49.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

Very professional and effective service

S

Sussy O. L.  

Jacksonville - FL

Posted on 2024-07-22T15:01:06.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

Very professional and timely service

M

Melissa H.  

Posted on 2024-07-12T12:55:15.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

My husband and I worked with Aaron, Cindy, and Mary to help us buy our first home. Their customer service is truly unmatched. All of our questions were answered quickly and thoroughly. Buying a home can be stressful, but they were calm and explained everything to us. The entire team was organized, patient, and beyond helpful. We will without a doubt be referring this team to our friends and family.

L

Lyonell B. K.  

Atlanta - GA

Posted on 2024-07-08T12:27:50.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

Everything was smooth.

J

Joshua R.  

Ocala - FL

Posted on 2024-07-02T21:09:26.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

First Horizon was wonderful to work with throughout the purchase of our new home, especially since we were doing so remotely from out of state. We received exceptional service from Gail and Cindy in particular, who were constantly in communication with us and always replied right away. The whole process was so smooth thanks to the wonderful team we worked with, and we will definitely be using First Horizon in the future, when needed, as well as recommending to our family and friends!

D

David W. B.  

Tampa - FL

Posted on 2024-06-30T20:30:40.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

Timely communication at every step. Gail was amazingly helpful and responsive!

p

pilar B.  

Posted on 2024-06-28T20:59:59.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

I had a fantastic experience with the loan team. They were professional, responsive, and made the entire process smooth and easy. I highly recommend them for their outstanding service!

M

MARIA D. P. B. G.  

Aventura - FL

Posted on 2024-06-28T20:58:49.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

I highly recommend the entire loan team for their outstanding service. They were exceptionally professional and always reachable. The process was smooth and seamless, making our experience truly enjoyable. Thank you for your excellent work!

K

Kimberly R. T.  

Eagan - MN

Posted on 2024-06-25T00:17:24.000Z

4.0 ★ ★ ★ ★

for

Tony Umholtz

Platform to upload documents was easy to use

R

Rahotep A.  

Posted on 2024-06-19T16:46:01.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

Very professional and made the process smooth.

R

Rahotep A.  

Jacksonville - FL

Posted on 2024-06-19T16:45:20.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

Prompt communication

A

Adrian K.  

New Port Richey - FL

Posted on 2024-06-18T14:16:53.000Z

4.0 ★ ★ ★ ★

for

Tony Umholtz

Gail Daily, the mortgage loan assistant, made this experience great. She is pretty much the only reason we keep using First Horizon. The online portal was a mess and we cannot still get into the portal even after contacting IT multiple times.

A

Asif K.  

Fort Worth - TX

Posted on 2024-06-14T21:20:26.000Z

5.0 ★ ★ ★ ★ ★

for

Tony Umholtz

We have a wonderful experience with First Horizon thanks to Aaron Laprade. He was always transparent, available and knowledgeable.

V

Victoria P. W.  

Coral Gables - FL

Posted on 2024-06-14T15:45:21.000Z

4.0 ★ ★ ★ ★

for

Tony Umholtz

Pros: Terra was extremely helpful and communicative throughout the whole process. Cons: There were many times where it seemed like there were extra unnecessary documents being requested of us and it was really time consuming trying to get it all together. Several times, once we sent over a requested document that took us a long time to acquire, it was rejected for one reason or another. It felt like we had to jump through a million hoops every step of the way. I understand that a lot of money is on the line but it came across as overly nitpicky.