S

Stella P.  

Maumelle - AR

Posted on 2024-09-09T19:27:52.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

This is the second house I've purchased with Carol Parham as my loan officer. She is undoubtedly the best - I would never use anyone else. She goes above and beyond and is absolutely fantastic.,

A

Alisande B. J.  

Little Rock - AR

Posted on 2024-08-22T23:00:42.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Carol goes above and beyond to make the process a success

T

Thomas A.  

Little Rock - AR

Posted on 2024-08-19T15:33:11.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

We had a great experience. She made us feel as valuable customers, and gave an impression that she considered our best interests while making decisions.

M

Marina J.  

Little Rock - AR

Posted on 2024-08-19T13:42:30.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Everything was so easy to upload . Reminders were sent often. It was very clear what our remaining tasks were .

V

Virginia P. J.  

Little Rock - AR

Posted on 2024-08-16T01:52:34.000Z

4.0 ★ ★ ★ ★

for

Carol Parham

Overall, it was an easy process, and I especially appreciated Carol returning my call while she was on vacation, and her help with obtaining the cashier's check for closing, but there were some communication issues and/or misunderstandings early on that were frustrating.

P

Pedro J. S. A.  

Little Rock - AR

Posted on 2024-07-01T14:14:41.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

She was on top of things during the process. She made everything possible to get the loan approved to avoid delaying closing day.

K

Kristel J. M.  

Little Rock - AR

Posted on 2024-06-20T13:12:14.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Carol made the process so easy. She was readily available and was so wonderful to work with.

C

Carlos J. Q. Y.  

Little Rock - AR

Posted on 2024-06-10T17:41:01.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Carol and her team were wonderful to work with. Carol made sure that we had an excellent experience as first-time home buyers. She answered every question we had, kept us updated and informed. Great communication and service. I am so glad we found her and will 100% recommend her to anyone looking for a mortgage. THANK YOU!

P

Patrick T. R. J.  

Little Rock - AR

Posted on 2024-06-03T12:55:48.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Carol was amazing to work with and made the entire home buying process very simple and extremely pleasant!

M

Meagan L. I.  

Little Rock - AR

Posted on 2024-05-13T12:26:47.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Carol was the reason we went with First Horizon! She is incredibly kind and intelligent and she made our experience with First Horizon wonderful! I will be recommending her to all our friends/family!

H

Henny P. L.  

Little Rock - AR

Posted on 2024-04-30T14:03:17.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Very professional experience from start to finish! Thank you Carol and the team at First Horizon.

B

Bert A. L. ..  

Little Rock - AR

Posted on 2024-04-30T12:41:38.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Easy and very professional

H

Hayden W.  

Little Rock - AR

Posted on 2024-03-04T15:02:03.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Carol made the process really easy.

F

Faraz K.  

Little Rock - AR

Posted on 2024-02-09T18:17:05.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Carol is amazing! She was available to answer my questions and offer me a good rate and worked out throughout the process from pre-approval to closing.

D

David E. S. I.  

Little Rock - AR

Posted on 2024-01-19T13:54:26.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Carol especially made this experience easy and smooth throughout. The First Horizon portal was also easy to access and use for documentation upload and review.

M

Matthew G.  

Little Rock - AR

Posted on 2023-11-21T14:11:04.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

kind people!

T

Taggart G. G.  

Little Rock - AR

Posted on 2023-10-18T13:59:23.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

As first time homebuyers, Carol was incredibly informative throughout the application & closing process. Carol always took the time to address our questions, properly educate and provide valuable resources which allowed us to make informative decisions.

C

Catherine S.  

Little Rock - AR

Posted on 2023-10-06T14:20:54.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

There are no words to describe the kindness, level of support that went WELL beyond what was expected and knowledge/expertise that Carol provided me during my transition from purchasing a home in Little Rock. Truly, I felt like she was not my mortgage loan officer but a friend whom I’ve known for many years .

R

Ruby R.  

Little Rock - AR

Posted on 2023-09-16T10:54:38.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Carol made the experience easy and enjoyable even though we had several hurdles to jump concerning a family trust. Communication is key and while we have closed on other properties that were not handled well she was very available and on top of the process.

P

Philip H.  

North Little Rock - AR

Posted on 2023-09-12T14:11:40.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Carol was very helpful and did her best to find me a great loan!

L

Laura D.  

Little Rock - AR

Posted on 2023-08-06T16:25:36.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Carol was so easy to work with! She answered questions quickly and was always happy to help.

T

Thomas A. J.  

Sarasota - FL

Posted on 2023-08-06T02:53:22.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Carol is awesome. She has been so easy to work with. You have a gem in her.

S

Shinho T. K.  

Little Rock - AR

Posted on 2023-07-15T00:30:43.000Z

3.0 ★ ★ ★

for

Carol Parham

Overall Carol has been great. She really worked with us and tried to do the best that she could. I think when it comes to giving her clients a bit of a heads up or keeping them in the loop is where I think she could improve. For example, we had agreed on opening a savings account to get a better mortgage rate. We were never given an exact timeline as to when this should be done, and when we were told about taking advantage of the special interest rate, it was not until a few days before we had to get it done. With regards to the closing process: we had to inquire as to whether or not the closing documents were approved. Our closing date was Jul 10. We did everything we were asked and overnighted the documents to Beach Abstract. Even emailed all the parties involved that it was done. After that, radio silence. It would be nice if FH and its associates actually coordinated its communication to keep the clients in the loop throughout the whole process.

G

Gregory W. A.  

Little Rock - AR

Posted on 2023-07-07T18:24:27.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Great at communication, answering questions, helping us select the appropriate mortgage for our needs, arranging closing, etc. All went very smoothly and we would definitely seek Carol out again should we need a mortgage in the area!

J

Jeremy J. R.  

Cammack Village - AR

Posted on 2023-06-29T23:00:50.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Carol was absolutely wonderful. Helpful and kind every step of the way. She made the whole process painless and we’re so grateful for her help!

E

Eric M.  

Fayetteville - AR

Posted on 2023-06-19T15:22:44.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Truly the entire experience from Carol's exceptionally knowledgeable and friendly approach to the perceived security of the online documentation application and process. There was no one area that stood out more than another as they were all customer centric and much appreciated! Great job and congratulations to Carol. It appears that our meeting at the AMA event in Rogers was a win-win. Best regards, Eric McDaniel.

D

Dan G.  

Little Rock - AR

Posted on 2023-06-12T18:13:25.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Carol always makes it easy for us! Thank you!

B

Blake B.  

Little Rock - AR

Posted on 2023-06-12T14:07:08.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Ease of communication

S

Shashidhar M.  

Little Rock - AR

Posted on 2023-06-12T04:42:53.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

As a first time home buyer, we had lot of apprehension and questions, but working with Carol we were least stressed and were very glad that Carol made this process as ease as possible. Thank you.

J

James G. W.  

Little Rock - AR

Posted on 2023-05-16T18:11:07.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Carol was great to work with. She was very knowledgable and helpful. She always responded to email promptly.

M

Michael H. O.  

Little Rock - AR

Posted on 2023-05-09T03:31:53.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Carol was great to work with - very knowledgeable and she guided us through each step of the process. Website was easy to navigate.

L

Luis A.  

Little Rock - AR

Posted on 2023-05-07T09:58:08.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Overall the experience was quite good

D

David P. B.  

Little Rock - AR

Posted on 2023-05-05T13:24:02.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Carol was very personable and friendly. A pleasure to work with.

A

Anne D. F. B.  

Little Rock - AR

Posted on 2023-03-28T16:11:17.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Very quick response time to emails and calls.

K

Kumar K. S.  

Little Rock - AR

Posted on 2023-03-25T10:58:37.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Carol is easily one of the best banking associate I have worked with. With me being first time buying a home, she explained all the steps so astutely. Loan processing was completed within two weeks by her. I’m just beyond words to explain what a great help Carol has been. Thank you Carol.

N

Nancy J. L.  

Little Rock - AR

Posted on 2023-03-17T12:50:58.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Carol was extremely helpful. She was very knowledgeable, great communication, and quick response to all our concerns and questions. We truly value her expertise and willingness to assist us through every step of this process. Thank you, Carol.

H

Harmeen G.  

Little Rock - AR

Posted on 2023-03-10T15:10:10.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Carol Parham made it great. Kind , responsive and thorough. She was amazing to work with.

W

William J. S.  

Little Rock - AR

Posted on 2023-01-30T14:54:09.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Carol's personal help was wonderful.

B

Bonnie C. H.  

Almyra - AR

Posted on 2023-01-21T13:43:34.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

I thought it would go faster but we did have holidays and sickness slowing down. We are grateful for the effort Carol.

G

Gokul T.  

Little Rock - AR

Posted on 2022-12-31T13:26:36.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

I think Ms. Carol Parham made the whole process a cakewalk. I can't thank her enough.

F

Frank M.  

Cammack Village - AR

Posted on 2022-12-30T14:30:48.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Carol was easy to work with.

J

James C. S.  

Little Rock - AR

Posted on 2022-12-23T12:04:12.000Z

4.0 ★ ★ ★ ★

for

Carol Parham

Carol was very nice

L

Lindsay L. E. M.  

Cammack Village - AR

Posted on 2022-12-19T16:53:50.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

so easy, very responsive and wonderful communication

D

Destiny A. G.  

Sherwood - AR

Posted on 2022-11-25T00:05:41.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Carol was so kind & walked me through every step! I appreciate her and everything she did to help!

B

Bruce A. M.  

Northlake - TX

Posted on 2022-10-24T20:52:57.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Carol made the process seamlessly simple and with no fuss. She guided us through the process explaining every aspect of the transaction. At no time did I ever have a concern that Carol had not already anticipated and handled. Her professionalism and dedication to me as a client were exemplary. Simply put, she is the best!

D

David J. S.  

Northlake - TX

Posted on 2022-10-22T13:12:59.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Carol was great to work with. Always ready to help and answer questions. Thank you Carol!

J

Jarryd F.  

Benton - AR

Posted on 2022-10-21T19:45:54.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

The communication and time carol spent with me was what made the whole experience go easy. My experience could not have been better or easier.

F

Fred H. H.  

Mayflower - AR

Posted on 2022-10-07T20:19:29.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Very professional staff.

W

Wilton R. S. I.  

Little Rock - AR

Posted on 2022-10-07T13:10:13.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Easy, fast, and accommodating service!

H

Hannah E. W. H.  

Little Rock - AR

Posted on 2022-09-16T12:31:56.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Carol was fantastic.

B

Blake E. H.  

Little Rock - AR

Posted on 2022-09-16T11:47:57.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Carol was great and super personable! She went out of her way to make sure we were taken care of.

O

Osman V. E.  

Little Rock - AR

Posted on 2022-08-02T13:19:33.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Carol is very responsive and helpful about every step of the process.

R

Reed M. T.  

Cammack Village - AR

Posted on 2022-07-18T02:34:30.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

Carol was awesome. Very easy to communicate with.

O

Olivia T.  

Cammack Village - AR

Posted on 2022-07-17T15:00:08.000Z

5.0 ★ ★ ★ ★ ★

for

Carol Parham

We loved Carol! She was a great communicator and did a fantastic job. We will definitely recommend her.