J

Jeremy H. W.  

Nashville - TN

Posted on 2024-11-22T14:04:37.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Brad is fantastic, answered every question, was easily reached, and stepped me through the entire process.

R

Ronald B. W.  

Spring Hill - TN

Posted on 2024-11-11T19:01:34.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Was always able to get a hold of Brad, guided me throught he process successfully

D

Devin R. K.  

Chattanooga - TN

Posted on 2024-11-01T15:51:23.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Brad and his team are the best. End to end made this easy and simple while also being friendly and professiona! Best in the business!

V

Vanessa L. C.  

Smiths Grove - KY

Posted on 2024-09-19T19:08:03.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Brad was phenomenal on keeping me updated as to where we were in the loan process and what the next steps were to keep everything moving forward. He was in constant contact so I knew where we were in the process. I'm grateful to have had someone that worked diligently to make me a new homeowner! He was awesome! Thank you Brad!

J

Jill L.  

Mount Juliet - TN

Posted on 2024-08-08T16:05:45.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Brad was very helpful throughout the process and was always available immediately to answer questions. He helped streamline the information needed when possible.

H

Hillary A. S.  

Hermitage - TN

Posted on 2024-07-29T14:39:27.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Helpful and dedicated team! The team worked to communicate well and find helpful solutions when I hit tricky moments in my homebuying process.

R

Roderick W.  

Gallatin - TN

Posted on 2024-07-24T16:20:30.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Working with Brad was fantastic. His follow-up & coordination with others, responsiveness to questions, and willingness to go above and beyond made this complicated process doable. He communicated proactively and keep me abreast of issues and options for resolving them. My title closing agent had high praise for you as well. It showed that you and First Horizon team cared!

A

Allison B.  

Nashville - TN

Posted on 2024-04-11T17:18:51.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Brad is so helpful, always a great and proactive communicator, and really good at what he does! He made the process super easy. I would definitely recommend him to friends and family!

M

Mark A. L.  

Franklin - TN

Posted on 2024-01-04T16:05:03.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Smooth process with few glitches. I feel that the digital experience is sometimes cumbersome but that’s no fault of Brads.

S

Scott A. S.  

Thompsons Station - TN

Posted on 2023-11-30T19:16:29.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Was a pleasure working with Brad, he made the process very easy. Great enjoyable communication!

S

Susan N. R.  

Nolensville - TN

Posted on 2023-08-16T15:08:09.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Brad's communication has been seamless through this whole process. He's been informative about the questions I have asked, always very responsive, even on weekends, and is good about checking in to see if there's anything else I need. I should also have my realtor fill out a survey for Brad....he was constantly praising the communication he had with Brad as well, and said how easy he was to work with from their end :)

S

Stuart S.  

Nashville - TN

Posted on 2023-06-23T15:00:34.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Brad stayed on top of the process from Day 1. Courteous and in contact about every step. It was a seamless and positive experience because of Brad and his team.

W

William N.  

Nashville - TN

Posted on 2023-05-13T17:25:42.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Brad Spurgeon made the process great. Brad is extremely personable, professional and knowledgeable. He's great at his job.

D

Dennis R. K.  

Gatlinburg - TN

Posted on 2023-05-10T12:00:29.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

There are many banks that provide the same services. What is important to me is communication and that’s where Brad Spurgeon shined. He was accessible and professional throughout the whole process.

M

Marvin L. W. J.  

Boulder - CO

Posted on 2023-04-29T12:03:47.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

This was the first time I had been through a secured loan funding process with a quick turnaround time frame. Brad was extremely helpful working with us to explain the process and navigate us through it.

M

Marni L. S.  

Arrington - TN

Posted on 2023-04-20T03:15:40.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Prompt responses to questions and clear explanations of each step!

J

Jose L. I.  

Nashville - TN

Posted on 2023-04-07T13:00:10.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Brad Spurgeon was an extremely great help from start to finish. This was our first home purchase and had many questions along the way. Brad was always available on multiple platforms to communicate and ensure we were well informed on everything through the process. I will highly recommend Brad and Horizon First to everyone I know. Thank you!

A

Allan J. M. P.  

Nashville - TN

Posted on 2023-04-07T04:43:53.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Brad was amazing. He made the closing process very easy. He clarified every doubt we had.

C

Charlene A. B.  

Naples - FL

Posted on 2023-03-22T10:10:46.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Customer service and communication were excellent.

P

Philip N. B.  

Nashville - TN

Posted on 2023-03-21T00:57:09.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Brad! He made it as simple as possible. And was there anytime I called!

A

Allison A.  

Gallatin - TN

Posted on 2023-03-10T22:21:25.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Wonderful experience!

M

Mark A.  

Gallatin - TN

Posted on 2023-03-07T11:05:21.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Brad is an exceptional communicator and has been accurate and reliable in all phases of the loan process. I am grateful for his diligence and commitment for our benefit.

A

Alice S. W.  

Nashville - TN

Posted on 2023-02-28T22:38:05.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Brad helped us choose the right loan with a minimum of gobbledy-gook on the front end. Asked for the appropriate docs on the front end w/o coming back time and time again. Replied to any questions fast. Did not waste our time. Clear instructions. Made closing convenient.

S

Sharon K. O.  

Nashville - TN

Posted on 2023-02-21T05:35:18.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Brad was outstanding throughout the entire process. Being my first time to go through this process I felt very fortunate to work with him. He answered every question I had very promptly and with clarity. Throughout the process I felt that he made my concerns a priority and did whatever he could to give me accurate responses. He demonstrated an exemplary level of professionalism that reaffirmed my decision to work with First Horizon. When I get to do this the next time I would love to work with Brad again. He understands the assignment and executes with excellence all the way. Thank you so much for your diligence. It is a testament to your commitment.

M

Madison S. Z.  

Burns - TN

Posted on 2023-02-14T05:41:25.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Everything was clear and calm. Brad answered any question we threw at him!

N

Nathaniel J. Z.  

Burns - TN

Posted on 2023-02-13T16:28:55.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Brad was timely, accomdating, helpful, informative, and a pleasure to work with. Am recommending him to friends beginning the homebuying process!

C

Charles M. P.  

Pensacola - FL

Posted on 2023-01-10T15:01:01.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

responsiveness

E

Elizabeth B. P.  

Nashville - TN

Posted on 2023-01-04T14:53:40.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Brad was wonderful! He was diligent in choosing the best product option, discussing how the loan process worked and communicated regularly on the progress of the loan. The whole experience could not have been better!

C

Christopher E.  

Pittsboro - NC

Posted on 2023-01-02T05:52:26.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Brad has been wonderful to work with for our mortgage with First Horizon. He has consistently provided excellent communication, explaining different loan terms/products, and is clearly experienced in working with builders and closing teams.

J

Joan S.  

Hermitage - TN

Posted on 2023-01-01T18:33:34.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Brad was awesome! He was always available to answer questions, and answered them completely, always adding in additional information about what I was asking about. He was very knowledgeable and had a great attitude...very kind and patient as well.

J

Julianna E.  

Pittsboro - NC

Posted on 2023-01-01T13:50:57.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Brad made the entire process seamless, went above and beyond to ensure we were ready to close on time, and was extremely responsive, even throughout the holidays. We couldn’t have asked for a better experience.

K

Kathryn T. B.  

Nashville - TN

Posted on 2022-12-24T10:30:58.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Working with the people of First Horizon was spot on and very helpful. My husband struggled a bit navigating the online downloading of documents. Very frustrating at times. Please work on a tutorial for older people. But overall we would recommend First Horizon to our friends.

M

Michael D. K.  

Nashville - TN

Posted on 2022-12-21T16:27:40.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Brad was awesome!

T

Tucker A.  

Franklin - TN

Posted on 2022-12-03T13:33:31.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Brad was extremely helpful and answered all my questions no matter how small. He was extremely responsive via phone and email and was very quick with turnaround on documents. He made for an extremely easy closing process.

J

Jerry M. L.  

Gallatin - TN

Posted on 2022-11-17T14:04:07.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Brad, was always thinking of ways to make the process better for me. He was there for questions, concerns, and follow up. I have always admired the team at first horizon. Thanks Mark

R

Ryan D.  

Nashville - TN

Posted on 2022-11-05T14:15:21.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Excellent all around

K

Kenzie G. D.  

Nashville - TN

Posted on 2022-11-05T13:23:02.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

Very responsive and great representative. We loved working with Brad and Matt!

S

Susan B. E.  

Nashville - TN

Posted on 2022-10-27T12:50:43.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

This was one of the easiest loan closings I’ve ever experienced.

D

Dimeta S. K.  

Nashville - TN

Posted on 2022-10-24T11:58:46.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

The entire process was smooth. Brad made sure there were no surprises.

S

Sunday O.  

Franklin - TN

Posted on 2022-10-19T21:02:57.000Z

5.0 ★ ★ ★ ★ ★

for

Brad Spurgeon

From our initial request for consideration for a physician loan with Matthew Harrison and Brad Spurgeon and subsequently throughout the approximately 12 months to complete the construction of the home and eventual closing, Brad was always available to provide information and updates. He went above and beyond to ensure that our mortgage financing experience was as effortless as possible. We felt we had not just a mortgage loan officer but an advocate who ensured that our dream of home ownership remained on tract in the midst of uncertainties in the home building process and the economy in general.