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Christian L.  

Lake Charles - LA

Posted on 2025-03-10T17:47:12.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

Alana and the First Horizon team were superb throughout the whole process! They handled everything with easy and precision.

C

Chris O.  

Posted on 2025-02-05T16:09:44.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

If you need someone for a loan, Alana is your person. She will answer every question and make sure you understand everything. Thank you, Alana.

C

Christopher O.  

Lake Charles - LA

Posted on 2025-02-05T16:08:33.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

made this buying process so simple and easy thank you Alana for all you do

M

Melissa S. O.  

Lake Charles - LA

Posted on 2025-02-03T14:56:48.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

Alana's communication was top notch! We were never left wondering or with questions that she didn't answer. Her personality is so genuine and sweet. We really liked her and trusted her!

D

Destany W.  

Lake Charles - LA

Posted on 2025-01-08T18:52:53.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

It was easy and explained very well.

S

Shauna P.  

Sulphur - LA

Posted on 2025-01-08T18:11:51.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

Alana hands down is the BEST!!! She is a wonderful person as well as a business person.

P

Philip P.  

Lake Charles - LA

Posted on 2024-12-26T17:34:49.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

Excellent service!

T

Tearesa E. G.  

Lake Charles - LA

Posted on 2024-12-20T10:36:31.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

Great personality and very professional .

J

Jason E. P.  

Sulphur - LA

Posted on 2024-12-19T19:25:08.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

madea Alana is easily the best and most understanding banker I have ever worked with

N

Natore L. J.  

Lake Charles - LA

Posted on 2024-12-18T15:45:30.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

Alana made this proccess very easy for me. She communicated well about every step and was very informative!

S

Shane B.  

Lake Charles - LA

Posted on 2024-12-17T19:29:35.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

Alana demonstrated exceptional performance throughout a challenging transaction process. Despite the absence of representation from a realtor, she was incredibly helpful, supportive, and instrumental in navigating the complexities with professionalism and efficiency.

M

Melissa M. C.  

Lake Charles - LA

Posted on 2024-12-16T21:58:50.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

Great personality 👌

S

Steven S.  

Lake Charles - LA

Posted on 2024-12-10T16:38:24.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

Alana was very patient with me She took her time to make sure I understood everything.

A

Amanda L.  

Posted on 2024-11-22T16:42:37.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

Alana was great to work with! The application was easy, communication was good, and it was a smooth process overall.

A

Amanda L. C.  

Lake Charles - LA

Posted on 2024-11-22T16:41:31.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

The process was easy, communication was good, and it was an overall smooth process.

L

Luke D. S.  

Lake Charles - LA

Posted on 2024-11-04T13:56:36.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

One word Alana. She was awesome never have I ever worked with a loan officer that provided this level of service she went above and beyond at every step

C

Carlos R. A.  

Lake Charles - LA

Posted on 2024-10-22T13:46:32.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

The entire process was explained detail by detail Alana has amazing customer service. She cares about her clients.

D

Dylan W.  

Lake Charles - LA

Posted on 2024-10-14T22:48:52.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

Everything about the process went smooth. I didn’t have no issues on my end, Alana answered every question I had and kept me updated with emails and everything dealing with the house. The experience I had was amazing cause Alana made everything super easy and helpful.

A

Ashley J. L.  

Lake Charles - LA

Posted on 2024-10-01T18:59:47.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

Alana Mears is wonderful to work with . She explained every detail clearly and answered any question I had with out any hesitation .I personally liked how involved she was from start to finish. I could not have asked for a better person to handle my home buying experience ! I’de give her 100 stars if I could !!

J

Jeffrey M. L.  

Lake Charles - LA

Posted on 2024-09-07T13:48:52.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

Alana is super helpful and kept us informed throughout the process. AND we closed in just three weeks and two days from the date of application!

S

Samuel J. B.  

Lake Charles - LA

Posted on 2024-08-29T12:33:43.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

The ease it was to get a house loan

G

Genne Q.  

Posted on 2024-08-27T15:52:38.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

R

Richard T. Q.  

Lake Charles - LA

Posted on 2024-08-27T15:52:13.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

Communication!! Always knew what was happening or what we needed to do next! Alana is a pleasure to work with!!

R

Richard M. J.  

Sulphur - LA

Posted on 2024-08-27T13:26:43.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

The attention to all details and just the ease of the process was fantastic. Alana made me feel so cared for and that anything I ask was taken care of asap. She was such a pleasure to work with!!

J

Joseph A. G.  

Lake Charles - LA

Posted on 2024-08-23T19:40:28.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

Alana provides everything we need and then some

M

Maxcine F.  

Lake Charles - LA

Posted on 2024-08-09T14:12:29.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

The lender. The professionalism and friendliness she showed me throughout the process. She made me feel like we were in this together and my success was her success. Making sure I was apprised of everything that happened at all times, good bad and ugly but always with keeping me focused on the end game. I love my lender not only for what she does but even more so the kind of person she is. Beautiful soul!

J

Jonathan K.  

Lake Charles - LA

Posted on 2024-08-09T01:10:31.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

My experience buying my first home was fantastic. Mrs. Alana Mears is absolutely amazing. I felt like she truly cared about my situation. She was so easy to talk to and she had in depth answers to all my questions. I believe she had my best interests in mind, and that’s not easy to say about most institutions. Of course picking my home and facing the reality of becoming a first time home owner was a great feeling for me and my family, but Mrs. Alana was the delightful icing on the cake! I pray for her continued success. Obviously spending most of my money on closing costs wasn’t my favorite but if the question is “what made it great” I’d have to say Mrs. Alana made my experience great!! She represents her company in the most professional and genuine way possible.

K

Kendall M. P.  

Vinton - LA

Posted on 2024-08-04T13:31:40.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

Consist and clear communication, questions answer even after hours, documents reviewed with me for clear understanding. Whole process was pleasant and I was put at ease when making my final decision.

J

J L.  

Posted on 2024-07-25T21:01:28.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

C

Carl J. L.  

Lake Charles - LA

Posted on 2024-07-25T21:00:52.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

Alana was great to work with. She is super friendly and kept us informed throughout the process. She explained everything so well and gladly answered any questions we had.

J

Jonathan T.  

Posted on 2024-07-08T17:12:44.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

J

Jonathan S. T.  

Lake Charles - LA

Posted on 2024-07-08T17:12:32.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

Mrs. Alana was very knowledgeable about our best options and advised us every step of the way with such positivity. We are very pleased with our experience.

A

Andrew B.  

Austin - AR

Posted on 2024-07-08T12:47:49.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

There’s simply no one better in the loan business. She has helped us purchase 3 homes and has been exemplary in professionalism and communication every time. We will not use another loan officer

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Robert B.  

Hackberry - LA

Posted on 2024-06-24T14:02:51.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

Alana made the process easy for us.

A

Allison R. D.  

Lake Charles - LA

Posted on 2024-06-03T16:52:18.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

Alana Mears is the best person ever!! She made this whole experience so much fun and easy. I would recommend her over and over! Thank you so much for everything you did for us.

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Raymond L. M.  

Lake Charles - LA

Posted on 2024-06-03T13:13:37.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

Alana Mears is the absolute best in the business! She knows her products and especially how to navigate the space to fit the needs of her clients. It is a pleasure to work with Alana!!!

K

Kerry D. B.  

Lake Charles - LA

Posted on 2024-05-23T14:32:17.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

Great overall experience.

M

Melissa D. B. S.  

Santa Fe - NM

Posted on 2024-05-20T12:53:15.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

Alana was instrumental in our process of buying our first home. She was authentic, caring and highly organized. We are incredibly impressed by her. Not only is she highly competent but she makes the daunting process seem easy. I would highly recommend her and will be referring her to all of my friends and family.

L

Linda L. G.  

Westlake - LA

Posted on 2024-04-25T21:29:58.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

Alana made it very easy for us and thank you so much Alana for helping us through this.

D

Daniel K. C.  

Sulphur - LA

Posted on 2024-04-02T11:52:22.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears - First Horizon Mortgage

Alana is a delight to work with. She goes above and beyond to make sure everything is taken care of.