Inclement Weather Support

Friday, October 4, banking centers and back-office operations will open for business as usual with the exception of the following:

All times local.

West North Carolina

North Asheville, South Asheville and Leicester – Drive thru only open from 10 am – 2 pm
Boone – Closed

Unfortunately, many Southeastern communities in our footprint were affected by Hurricane Helene. Our thoughts go out to all who are dealing with the storm’s aftermath. To show our support, we’re offering the following financial solutions for clients in impacted areas:

Personal Clients

Foreign ATM fee waiver and surcharge credit refunds
A variety of loan assistance options to fit your financial needs
Service charge waivers, fee reversals and other special considerations
Replacement checks

These solutions are available by request only. Visit a local banking center to learn more about your options or to request assistance.

We’re here for you even if you can’t get to a local banking center.

You always have 24/7 access to your account.

Download the Mobile Banking app for your iPhone^®, iPad^® or Android^TM device
Enroll in Mobile & Online Banking
Call Telephone Banking: 800-382-5465
Locate an ATM. You can also use our ATMs to deposit or withdraw money even if a branch is closed.

Business Clients

To find out about specific relief options available to your business, contact your Relationship Manager or call our Business Service Center Monday through Friday, 8 am – 7 pm, at 888-382-4968.