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Bill Pay/External Transfer

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Bill Pay/External Transfer gives you several options when it comes to moving your money in Digital Banking.

Note: In order to pay a bill or transfer to an external account, you must first add the account, company or person as a payee.

Schedule a Recurring Payment
  • From the My Accounts homepage, select Payments.
  • Select Pay Bills.
  • Select Make a Recurring Payment.
  • Select the payee from the drop-down menu.
  • Select the From account to pay the bill.
  • Type in the amount.
  • Choose the date.
  • Choose the frequency of the payment.
  • If applicable, choose when you want the payment to end.
  • Select an alert option if desired.
  • Select Next.
  • Review and select Submit.
Add an External Account for Transfers

If you have accounts at another bank, you can add them to your Digital Banking.

  • Select Transfers.
  • Select External Transfer accounts.
  • Select Add a Transfer Account.
  • Select Account I Own.
  • Select Bank Account Information.
  • Select Next.
  • Complete the required fields: Name, Account Type, Financial Institution, Account Number, and Routing Number.
  • Select Save.
  • The account now must be verified with micro-transactions. Micro-transactions consist of a small deposit made to the external account followed by two small withdrawals that equal the deposit within two to five business days. Check the external account for the amounts of both withdrawals.
  • Once you have the amounts of the two micro-transaction withdrawals, log in to Digital Banking.
  • Select Payments and then External Transfer accounts.
  • Select the external account you added.
  • Click to edit, and then click the flag on the right side.
  • Enter the amounts of the withdrawals in the fields that appear.
  • Click Activate.
  • The external account is now activated and available for scheduling a transfer.
Add a Company for Bill Pay

These are companies that you add to your payee list in order to pay a bill.

  • Select Payments.
  • Select Payees.
  • Select Add a Payee.
  • Select Company I Need to Pay.
  • Select Bill Information.
  • Select Next.
  • Begin to type the name of the company into the search bar. If you see the company’s name while you type, choose it. If you do not see the company, continue to type the entire company name.
  • Click the company you wish to add. If you do not see the company, select Create Custom Recipient.
  • Enter the account number in both required fields, and also enter the account number of the financial institution. You have the option of assigning a nickname and a preferred account to pay with.
  • Choose Save.
  • You may need to enter additional information to proceed. Type the phone number in the appropriate field and click Save.
  • Review and choose Confirm.
  • The Company Recipient will now be displayed and available for payments.
Add a Person for Bill Pay

These are individuals whom you add to your recipient list in order to send a payment via check by mail.

  • Select Payments.
  • Select Payees.
  • Select Add a Payee.
  • Select Person I Need to Pay.
  • Select Address Information.
  • Select Next.
  • For security purposes, a verification code will be sent to your designated phone number or email. Obtain the code by looking at your text or email messages. You can have a new code sent by clicking on Resend Code.
  • Type in the required information into the fields marked with an asterisk.
  • Choose Save.
  • The Person payee will now be displayed and available for payments.
  • Pay Multiple Bills

    Bill Pay offers you the ability to pay multiple bills at one time. You can select one funding account or select different funding accounts for each bill or payment.

    • Select Payments.
    • If on the mobile app, select Pay Bills.
    • Choose Set for All Payments to select your default funding account and date from the drop-down menus. Click Apply to All. You will be able to select a different account and date for each payment if needed.
    • Select the Amount field and type in the amount you wish to pay to that recipient.
    • Click the account drop-down menu to select a different funding account, or leave it as the default account (if one was selected).
    • Click the Calendar icon to select a date (if needed).
    • Once an amount is entered, you can select Add Memo to add a note. (If the payment is sent by check, the Payment Memo will be included.) Click Save.
    • Click the next recipient(s) you wish to pay, and follow the same steps as you did with the previous recipient.
    • Each payment will be displayed with the date and amount of payment. When complete, select Submit Payments.
    • A confirmation of the total amount of payments will be displayed. If correct, click Confirm & Pay. You will be notified if successful.

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