N

Neda R.  

Posted on 2024-11-04T14:34:30.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

N

Neda R.  

Dallas - TX

Posted on 2024-11-04T14:33:12.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

Ines Hermoso made the entire process going very smoothly. She was available to answer all of our questions anytime without hesitation; walked us through every step with details and patience, and made us feel very comfortable with our decision working with First Horizon. She is very knowledgeable and so invested in her clients. We had an exceptional experience working with Ines!

J

Jesus G.  

Posted on 2024-09-27T03:31:32.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

Glad we came across Ines at First Horizon. She made us understand the process from the very beginning till we closing. She took care of business and I recommend her services. Plus we got a great rate!

J

Jesus M. G.  

Irving - TX

Posted on 2024-09-27T03:29:30.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

Ines helped us out through the whole process and made it as easy as possible. We are glad we find her and will refer her always.

C

Corina D. B. G.  

Irving - TX

Posted on 2024-09-26T15:55:12.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

Ines was really supportive, without her the process wouldn’t be possible

J

Jason E. J.  

Rowlett - TX

Posted on 2024-09-16T12:57:04.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

Ines was fantastic from start to finish with our loan. We will be using Ines again in the future!

K

Krystel C. N.  

Missouri City - TX

Posted on 2024-06-17T14:41:44.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

Inez was very kind, patient, and communicative. She was also very easily accessible and readily available even on her vacation! She went above and beyond.

D

David M. H.  

San Antonio - TX

Posted on 2024-06-07T13:15:35.000Z

4.0 ★ ★ ★ ★

for

Ines Hermoso

too many emails about this survey

J

John D. D.  

Dallas - TX

Posted on 2024-03-30T17:39:32.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

Seamless process, attentive staff. Every interaction exuded professionalism and genuine care for our satisfaction. This was a truly commendable service experience.

A

Alison M. M.  

Austin - TX

Posted on 2024-03-25T14:46:20.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

Ines was incredibly responsive! Was able to get us a pre-qual letter within hours on a Saturday, which was so kind of her! =) She explained everything very well, had lots of spreadsheets to compare numbers. Great to work with, I will be recommending her to others.

J

James C. C.  

Coppell - TX

Posted on 2024-02-12T21:34:17.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

We love Ines! She has assisted us with several home buying experiences and we look forward to continue working with her for years to come! Best in TX and I highly recommend her!

R

Rachelle A.  

Farmers Branch - TX

Posted on 2023-11-09T13:30:59.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

Loved working with Ines! Very personable, professional, and knowledgeable about the mortgage loan process. We will use her again for our next investment! No doubt!

B

Brittany M.  

Edmond - OK

Posted on 2023-09-20T12:49:17.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

Ines was transparent and extremely helpful through the entire process.

C

Carlos R. V.  

Garland - TX

Posted on 2023-08-26T04:08:31.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

Everything perfect. Totally recommended

A

Ana M. C. S.  

Garland - TX

Posted on 2023-08-23T17:51:48.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

Ines was amazing

M

Mieke D. B.  

Dallas - TX

Posted on 2023-06-27T21:40:26.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

Ines was great throughout the process of applying for our mortgage. She was responsive to questions and guided us through the process.

A

Austin P.  

Dallas - TX

Posted on 2023-05-17T15:25:21.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

Ines worked very hard and very quick

N

Niraj K. V.  

Leander - TX

Posted on 2023-05-15T04:48:45.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

We worked with Ines again as our previous experience was also phenomenal. She’s always available to answer any questions and is always on top of her things. She makes process a lot easier for busy professionals. I’d work with her again.

J

Jordan P.  

Sherman - TX

Posted on 2023-04-25T13:46:26.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

Ines did such an amazing job and was very easy to talk to! She was always available for anything I needed and checking in to make sure everything was going smoothly

A

Adan M. J.  

Dallas - TX

Posted on 2023-04-05T18:56:55.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

Ines is exceptional! She is truly a master of her craft - gifted, knowledgeable, engaged, and intuitive. She makes this process effortless and provides reassurance. We have been fortunate to have had her guide us through the process of purchasing several homes and cannot imagine ever working with anyone else. There is no better person in the industry than Ines!

L

Lisa E.  

Richardson - TX

Posted on 2023-04-04T23:40:13.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

Ines was an absolute angel. She was so patient with me as a first hime home buyer, well informed and even would advocate on my behalf as my client when something wasn't going as it should (with regards to otherparties involved in the home sale). I would hope to work with Ines again in the near future; I think she is extremely good at her job. Thank you Ines!

G

Glorimar R. C.  

Ovilla - TX

Posted on 2022-10-21T13:28:48.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

Ines is very knowledgeable, efficient and proactive. She answered all our questions, was always avaliable and everything ran smoothly. I can't imagine a better experience with a lender.

C

Charles S.  

Spicewood - TX

Posted on 2022-09-05T13:50:42.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

Everything related to the loan process from beginning through loan closing was GREAT. This was the second time Ines prepared a loan for me. She was extremely responsive to my phone calls, emails and texts during the process. Besides being the consummate professional, she was ALWAYS upbeat, positive and cheerful. I simply could not say enough great things about her. In addition to her professionalism, she is a very kind person.

C

Carlos E. K. F.  

Dallas - TX

Posted on 2022-06-19T12:12:42.000Z

4.83 ★ ★ ★ ★

for

Ines Hermoso

She is amazing and very knowledgeable

M

Meagan S.  

Plano - TX

Posted on 2022-06-08T15:41:37.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

The thoroughness provided to me and the flexibility Ines had to speak with me as swiftly as possible with every need or question I had.

P

Paul A. G.  

Dallas - TX

Posted on 2022-05-28T11:16:08.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

Very helpful and always gave great answers to our questions.

J

James F.  

Dallas - TX

Posted on 2022-05-12T10:20:28.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

Ines Hermosa and her entire team are knowledgeable, beyond pleasant and had a steady line of communication throughout the process which is the key to a customer’s happiness! I am a Realtor and feel even more confidence in referring my clients to Ines and First United Bank.

T

Taylor L.  

Manvel - TX

Posted on 2022-05-04T20:19:22.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

Ines was always timely in her responses throughout the loan application process. She was friendly and always seemed to have our best interest at heart. We feel fortunate to have worked with her.

T

Thomas A. K.  

Dallas - TX

Posted on 2022-04-29T12:27:12.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

Ines was patient and showed genuine excitement for my first time home buying experience. It made the whole process less stressful knowing someone was always there to sort out the details for me.

C

Charles T. J.  

Dallas - TX

Posted on 2022-03-18T13:15:54.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

Ines took care of absolutely everything and made it a great experience for us. Thank you!

R

Ramiro G. J.  

Fort Worth - TX

Posted on 2022-03-17T12:43:58.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

Inés gets very involved, because it was a difficult moment for me, and she was translating me into Spanish, speaking to me, giving me guidelines so that everything would be perfect. Without her it would have been very slow. Is fantastic.

J

John W. G.  

Dallas - TX

Posted on 2022-03-14T22:02:42.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

Ines was wonderful to work with. I appreciate her efficient style and effective communication. She was able to help us secure a mortgage when other lenders couldn't meet our needs. I recommended her and I am looking forward to doing business with her and her team in the future.

T

Trang-Thu T.  

Dallas - TX

Posted on 2022-03-12T18:26:22.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

Working with Ines and her team was one of the best mortgage experience I've had. The team was totally on top of the transaction and was proactive. I didn't have to worry as they took care of the entire process. They were also very responsive with less than 24 hr turnaround on most communications.

E

Emmanuel C. A.  

Red Oak - TX

Posted on 2022-03-05T13:35:20.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

All of the processes were smooth.

R

Rodolfo J. G.  

Fate - TX

Posted on 2022-02-03T20:36:54.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

Response time and answered all our questions

P

Pablo G. M.  

Dallas - TX

Posted on 2021-12-13T14:15:06.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

Ines was always available and would not mind to explain things as many times as needed. Also, talking in Spanish would help me understand and communicate better.

J

Jose R. Z.  

Dallas - TX

Posted on 2021-12-07T11:59:30.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

Ines was excellent during all the process to obtain my mortgage. She was always available to solve any doubt and explain all the process with examples and potential scenarios. Her knowledge of the industry and the market is amazing and I will recommend to all my friends.

L

Lisa T.  

Dallas - TX

Posted on 2021-11-02T17:11:17.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

Ines is very diligent, experienced and knowledgeable

N

Naga S. V. H. M.  

Flower Mound - TX

Posted on 2021-10-26T15:13:47.000Z

5.0 ★ ★ ★ ★ ★

for

Ines Hermoso

Ines & her team were great to work with! She was always accessible and willing to answer all our questions. As first time homeowners, we had a lot of questions. Ines and her team made the whole process smooth and easy for us.

J

Juan P. N. O.  

Dallas - TX

Posted on 2021-10-19T23:20:01.000Z

4.5 ★ ★ ★ ★

for

Ines Hermoso

Kept me informed throughout the process and was always available to answer any questions