
Gena May
Mortgage Loan Officer
Experience
- Working in the financial services industry since 2001
- Currently focused on providing residential mortgage loans
Professional Affiliations/Licenses
- Nationwide Mortgage Licensing System & Registry (NMLS) #105617
What clients are saying
NNicholas A. D.Raleigh - NCPosted on 2025-04-04T13:27:11.000Z5.0 ★ ★ ★ ★ ★forGena MayGena May was great to work with. Very responsive and on top of all deadlines, documents, and submissions. Obtaining a mortgage can feel daunting, but Gena May made the process run smoothly. Very happy with my experience.AArthur D. M.Raleigh - NCPosted on 2025-04-01T14:49:55.000Z5.0 ★ ★ ★ ★ ★forGena MayVery attentive and easy to work with. Easiest mortgage process we have ever been through.WWalker E. L.Ware Shoals - SCPosted on 2025-03-28T13:27:32.000Z5.0 ★ ★ ★ ★ ★forGena MayGena was very responsive and helpful with our different schedules and getting us through this process!AAustin H. F.Patrick Springs - VAPosted on 2025-03-25T21:27:31.000Z5.0 ★ ★ ★ ★ ★forGena MayOverall process was very fast . Was told everything that I needed on getting the loan. Gena May was a pleasure to work with.JJeffrey R.Raleigh - NCPosted on 2025-03-14T16:59:04.000Z5.0 ★ ★ ★ ★ ★forGena MayProfessional, No rushing through the process and showedBBelinda A. R.Asheboro - NCPosted on 2025-02-28T04:32:37.000Z5.0 ★ ★ ★ ★ ★forGena MayOver all it was a very good experienceCChristine S. M.Bear Creek - NCPosted on 2024-12-20T23:10:57.000Z5.0 ★ ★ ★ ★ ★forGena MayGreat communication and follow up with each step.RRami G.Durham - NCPosted on 2024-09-11T12:31:35.000Z5.0 ★ ★ ★ ★ ★forGena MayGena’s great communication, availability, and performance to deliver a great experience.KKelli K. S.Cary - NCPosted on 2024-08-27T23:56:55.000Z5.0 ★ ★ ★ ★ ★forGena MayGena May was "over the top" in expediting the process from the beginning to the end. She is amazing and highly recommended!AAndrew E. S.Cary - NCPosted on 2024-08-27T13:09:13.000Z5.0 ★ ★ ★ ★ ★forGena MayGena was GREAT!CCatherine A.Raleigh - NCPosted on 2024-08-18T13:03:04.000Z5.0 ★ ★ ★ ★ ★forGena MayAppreciated all the help Gena gave in the months leading up to closing - crunching numbers and helping me understand what I could afford so that when I found the right house I was able to go for it.EEvan T. B.Richlands - NCPosted on 2024-08-06T04:07:27.000Z5.0 ★ ★ ★ ★ ★forGena MayGena communicated well and was pleasant to work with for the mortgage.JJohn T. F.Apex - NCPosted on 2024-08-01T16:04:23.000Z5.0 ★ ★ ★ ★ ★forGena MayPersonalized and timely requests for information and ease of submittal.KKimberly F. B.Richlands - NCPosted on 2024-08-01T12:15:34.000Z5.0 ★ ★ ★ ★ ★forGena MayMy husband has worked with Gena in the past and loved how fast and efficient she was! We decided to call her for our new home and she did not disappoint!! Thank you Gena for making it a smooth experience.KKelly R.Asheville - NCPosted on 2024-07-31T22:32:06.000Z5.0 ★ ★ ★ ★ ★forGena MayI felt like Gena was with me every step of the way. It had been a long time since I last bought property, many things have changed! Gena was always available to keep me informed and in the right path.MMelvin A. Y. J.Greensboro - NCPosted on 2024-07-25T14:30:31.000Z5.0 ★ ★ ★ ★ ★forGena MayWent above and beyond trying to make it happen for me. I even told 2 other companies trying to steal the loan to their company that I would not change because all of the footwork already invested that I wouldn't let them profit on work someone else put in. Thank YouBBrandon A. B.Clayton - NCPosted on 2024-07-23T00:51:00.000Z5.0 ★ ★ ★ ★ ★forGena MayGena is an absolute pleasure to work with and she was able to give us all the information we needed to process everything and be happy with our new homeTThomas B. A.Semora - NCPosted on 2024-07-22T12:59:38.000Z5.0 ★ ★ ★ ★ ★forGena MayGena went above and beyond to work through the entire process.DDan L. S.Pittsboro - NCPosted on 2024-07-01T14:11:55.000Z5.0 ★ ★ ★ ★ ★forGena MayGena was awesome!!!! You got low marks due to your online portal which was "stuck" on the first step until the day before closing. This is not helpful and quite worrisome to a customer who sees there is no progress being made. Gena was very reassuring, but your portal is TERRIBLE and you would be better off not showing the progress at all. She was constantly reassuring me so I could tell my wife everything was moving along even though your system didn't reflect that any progress was being made. Your online system not only created more angst and worry, it also created more work for Gena. To be clear, GENA WAS AWESOME. Your software is what sucks!JJames E. B.Asheboro - NCPosted on 2024-06-03T17:22:20.000Z5.0 ★ ★ ★ ★ ★forGena MayThe process went well, I was kept informed during the process, and document collection went smoothly.KKishanne S.Thomasville - NCPosted on 2024-05-31T03:53:45.000Z5.0 ★ ★ ★ ★ ★forGena MayGena may is very professional in her field of work she is patient and very knowledgeableKKelley A. T.Raleigh - NCPosted on 2024-05-05T22:26:42.000Z5.0 ★ ★ ★ ★ ★forGena MayExcellent communication and expertiseKKeith H.Dawsonville - GAPosted on 2024-04-15T12:51:01.000Z5.0 ★ ★ ★ ★ ★forGena MayGena was absolutely the very BEST. She helped us find the best load for our circumstances. She always made herself available for questions even on weekends and at night. I recommend Gena for anyone looking for a mortgage !!JJaime C. W.Burlington - NCPosted on 2024-04-11T12:08:45.000Z5.0 ★ ★ ★ ★ ★forGena MayWe could have asked for a better company or a better agent than Gena May! She made everything so so easy for us. This was the first time buying a house for me and my husband, and we were clueless! Gena May went above and beyond for us! We are so grateful!!!HHeng-Ying I. C.Arlington - VAPosted on 2024-03-18T12:39:15.000Z5.0 ★ ★ ★ ★ ★forGena MayVery experienced and easy to work with.MMelody B.Sandy Ridge - NCPosted on 2024-03-17T12:30:59.000Z5.0 ★ ★ ★ ★ ★forGena MayGena May made this process flow so easily. She was always available, responded quickly and very helpful through this process. Very pleasant experience.PPeggy T. L.Burlington - NCPosted on 2024-03-08T10:54:43.000Z5.0 ★ ★ ★ ★ ★forGena MayGena made it great. Whenever we had any problem with online issues, Gena was available and extremely helpful. We have remarked to friends that Gena May was our advocate throughout the process of buying our home. If someone else dropped the ball, Gena picked it up.BBarry L. L.Burlington - NCPosted on 2024-03-04T13:45:26.000Z5.0 ★ ★ ★ ★ ★forGena MayGina May was always cheerfully available to help.MMichael J. H. J.Rocky Point - NCPosted on 2024-02-27T22:04:56.000Z5.0 ★ ★ ★ ★ ★forGena MayGena is great to work with. Seems to be an easier process with every property I purchase. Thank youAAubrey P. J.Elm City - NCPosted on 2024-02-26T15:22:02.000Z5.0 ★ ★ ★ ★ ★forGena MayI knew that Gena would be great to work with and this time was no exception. I would use Gena over and over again. She is exceptional and an asset.AAl A.Durham - NCPosted on 2024-02-21T21:59:38.000Z5.0 ★ ★ ★ ★ ★forGena MayThank you!DDavid C. F.Sophia - NCPosted on 2023-11-18T10:52:42.000Z5.0 ★ ★ ★ ★ ★forGena MayGena May was amazing to work with and made the process very easy.AAnita S.Valdese - NCPosted on 2023-10-15T20:58:02.000Z5.0 ★ ★ ★ ★ ★forGena MayGena is great to work withAAndrea C.Hollister - NCPosted on 2023-10-14T13:02:05.000Z5.0 ★ ★ ★ ★ ★forGena MayGena was wonderful and helpful. She explained everything very well.PPascal L. A.Knightdale - NCPosted on 2023-10-07T09:47:05.000Z5.0 ★ ★ ★ ★ ★forGena MayGina Mays vast experience and knowledge in the whole process made navigating every step of the way effortless. Also her patience in answering and explaining questions that she obviously answered many times before without making us feel belittled was a blessing beyond comparison for us. And of course her gracious, courteous, kind and pleasant demeanor was the icing on the cake!DDarryl L. B.Henderson - NCPosted on 2023-10-05T10:15:27.000Z5.0 ★ ★ ★ ★ ★forGena MayGena is a very knowledgeable Loan Officer and was able to answer my many questions during the loan process. She is also a fantastic communicator and made sure I had the information I needed well in advance. I would highly recommend Gena May for your all of mortgage needs if you are a “need to know why†person like me. She likes Flamingo’s!! Darryl BDDavid P. M. J.Axton - VAPosted on 2023-09-10T01:37:04.000Z5.0 ★ ★ ★ ★ ★forGena MayGreat greatFFrank J. D.Bear Creek - NCPosted on 2023-09-01T11:31:53.000Z5.0 ★ ★ ★ ★ ★forGena MayGena May!!!!MMarvin E. E. J.Belleville - WVPosted on 2023-08-15T11:03:41.000Z5.0 ★ ★ ★ ★ ★forGena MayGena is awesome. She was there every step of the way for us and making sure everything went smooth. We will recommed first horizon bank and especially Gena May to anyone for buying a home.MMeghan P. H.Benson - NCPosted on 2023-08-04T10:15:33.000Z5.0 ★ ★ ★ ★ ★forGena MayGena is by far what made this entire process happen in the time frame that it did! She is absolutely amazing and that’s why I have used her for over 16 years with any of my loan needs. I will follow her anywhere she goes! Fantastic Lady!!
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- NNicholas A. D.Raleigh - NCPosted on 2025-04-04T13:27:11.000Z5.0forGena MayGena May was great to work with. Very responsive and on top of all deadlines, documents, and submissions. Obtaining a mortgage can feel daunting, but Gena May made the process run smoothly. Very happy with my experience.
- AArthur D. M.Raleigh - NCPosted on 2025-04-01T14:49:55.000Z5.0forGena MayVery attentive and easy to work with. Easiest mortgage process we have ever been through.
- WWalker E. L.Ware Shoals - SCPosted on 2025-03-28T13:27:32.000Z5.0forGena MayGena was very responsive and helpful with our different schedules and getting us through this process!
- AAustin H. F.Patrick Springs - VAPosted on 2025-03-25T21:27:31.000Z5.0forGena MayOverall process was very fast . Was told everything that I needed on getting the loan. Gena May was a pleasure to work with.
- JJeffrey R.Raleigh - NCPosted on 2025-03-14T16:59:04.000Z5.0forGena MayProfessional, No rushing through the process and showed
- BBelinda A. R.Asheboro - NCPosted on 2025-02-28T04:32:37.000Z5.0forGena MayOver all it was a very good experience
- CChristine S. M.Bear Creek - NCPosted on 2024-12-20T23:10:57.000Z5.0forGena MayGreat communication and follow up with each step.
- RRami G.Durham - NCPosted on 2024-09-11T12:31:35.000Z5.0forGena MayGena’s great communication, availability, and performance to deliver a great experience.
- KKelli K. S.Cary - NCPosted on 2024-08-27T23:56:55.000Z5.0forGena MayGena May was "over the top" in expediting the process from the beginning to the end. She is amazing and highly recommended!
- AAndrew E. S.Cary - NCPosted on 2024-08-27T13:09:13.000Z5.0forGena MayGena was GREAT!
- CCatherine A.Raleigh - NCPosted on 2024-08-18T13:03:04.000Z5.0forGena MayAppreciated all the help Gena gave in the months leading up to closing - crunching numbers and helping me understand what I could afford so that when I found the right house I was able to go for it.
- EEvan T. B.Richlands - NCPosted on 2024-08-06T04:07:27.000Z5.0forGena MayGena communicated well and was pleasant to work with for the mortgage.
- JJohn T. F.Apex - NCPosted on 2024-08-01T16:04:23.000Z5.0forGena MayPersonalized and timely requests for information and ease of submittal.
- KKimberly F. B.Richlands - NCPosted on 2024-08-01T12:15:34.000Z5.0forGena MayMy husband has worked with Gena in the past and loved how fast and efficient she was! We decided to call her for our new home and she did not disappoint!! Thank you Gena for making it a smooth experience.
- KKelly R.Asheville - NCPosted on 2024-07-31T22:32:06.000Z5.0forGena MayI felt like Gena was with me every step of the way. It had been a long time since I last bought property, many things have changed! Gena was always available to keep me informed and in the right path.
- MMelvin A. Y. J.Greensboro - NCPosted on 2024-07-25T14:30:31.000Z5.0forGena MayWent above and beyond trying to make it happen for me. I even told 2 other companies trying to steal the loan to their company that I would not change because all of the footwork already invested that I wouldn't let them profit on work someone else put in. Thank You
- BBrandon A. B.Clayton - NCPosted on 2024-07-23T00:51:00.000Z5.0forGena MayGena is an absolute pleasure to work with and she was able to give us all the information we needed to process everything and be happy with our new home
- TThomas B. A.Semora - NCPosted on 2024-07-22T12:59:38.000Z5.0forGena MayGena went above and beyond to work through the entire process.
- DDan L. S.Pittsboro - NCPosted on 2024-07-01T14:11:55.000Z5.0forGena MayGena was awesome!!!! You got low marks due to your online portal which was "stuck" on the first step until the day before closing. This is not helpful and quite worrisome to a customer who sees there is no progress being made. Gena was very reassuring, but your portal is TERRIBLE and you would be better off not showing the progress at all. She was constantly reassuring me so I could tell my wife everything was moving along even though your system didn't reflect that any progress was being made. Your online system not only created more angst and worry, it also created more work for Gena. To be clear, GENA WAS AWESOME. Your software is what sucks!
- JJames E. B.Asheboro - NCPosted on 2024-06-03T17:22:20.000Z5.0forGena MayThe process went well, I was kept informed during the process, and document collection went smoothly.
- KKishanne S.Thomasville - NCPosted on 2024-05-31T03:53:45.000Z5.0forGena MayGena may is very professional in her field of work she is patient and very knowledgeable
- KKelley A. T.Raleigh - NCPosted on 2024-05-05T22:26:42.000Z5.0forGena MayExcellent communication and expertise
- KKeith H.Dawsonville - GAPosted on 2024-04-15T12:51:01.000Z5.0forGena MayGena was absolutely the very BEST. She helped us find the best load for our circumstances. She always made herself available for questions even on weekends and at night. I recommend Gena for anyone looking for a mortgage !!
- JJaime C. W.Burlington - NCPosted on 2024-04-11T12:08:45.000Z5.0forGena MayWe could have asked for a better company or a better agent than Gena May! She made everything so so easy for us. This was the first time buying a house for me and my husband, and we were clueless! Gena May went above and beyond for us! We are so grateful!!!
- HHeng-Ying I. C.Arlington - VAPosted on 2024-03-18T12:39:15.000Z5.0forGena MayVery experienced and easy to work with.
- MMelody B.Sandy Ridge - NCPosted on 2024-03-17T12:30:59.000Z5.0forGena MayGena May made this process flow so easily. She was always available, responded quickly and very helpful through this process. Very pleasant experience.
- PPeggy T. L.Burlington - NCPosted on 2024-03-08T10:54:43.000Z5.0forGena MayGena made it great. Whenever we had any problem with online issues, Gena was available and extremely helpful. We have remarked to friends that Gena May was our advocate throughout the process of buying our home. If someone else dropped the ball, Gena picked it up.
- BBarry L. L.Burlington - NCPosted on 2024-03-04T13:45:26.000Z5.0forGena MayGina May was always cheerfully available to help.
- MMichael J. H. J.Rocky Point - NCPosted on 2024-02-27T22:04:56.000Z5.0forGena MayGena is great to work with. Seems to be an easier process with every property I purchase. Thank you
- AAubrey P. J.Elm City - NCPosted on 2024-02-26T15:22:02.000Z5.0forGena MayI knew that Gena would be great to work with and this time was no exception. I would use Gena over and over again. She is exceptional and an asset.
- AAl A.Durham - NCPosted on 2024-02-21T21:59:38.000Z5.0forGena MayThank you!
- DDavid C. F.Sophia - NCPosted on 2023-11-18T10:52:42.000Z5.0forGena MayGena May was amazing to work with and made the process very easy.
- AAnita S.Valdese - NCPosted on 2023-10-15T20:58:02.000Z5.0forGena MayGena is great to work with
- AAndrea C.Hollister - NCPosted on 2023-10-14T13:02:05.000Z5.0forGena MayGena was wonderful and helpful. She explained everything very well.
- PPascal L. A.Knightdale - NCPosted on 2023-10-07T09:47:05.000Z5.0forGena MayGina Mays vast experience and knowledge in the whole process made navigating every step of the way effortless. Also her patience in answering and explaining questions that she obviously answered many times before without making us feel belittled was a blessing beyond comparison for us. And of course her gracious, courteous, kind and pleasant demeanor was the icing on the cake!
- DDarryl L. B.Henderson - NCPosted on 2023-10-05T10:15:27.000Z5.0forGena MayGena is a very knowledgeable Loan Officer and was able to answer my many questions during the loan process. She is also a fantastic communicator and made sure I had the information I needed well in advance. I would highly recommend Gena May for your all of mortgage needs if you are a “need to know why†person like me. She likes Flamingo’s!! Darryl B
- DDavid P. M. J.Axton - VAPosted on 2023-09-10T01:37:04.000Z5.0forGena MayGreat great
- FFrank J. D.Bear Creek - NCPosted on 2023-09-01T11:31:53.000Z5.0forGena MayGena May!!!!
- MMarvin E. E. J.Belleville - WVPosted on 2023-08-15T11:03:41.000Z5.0forGena MayGena is awesome. She was there every step of the way for us and making sure everything went smooth. We will recommed first horizon bank and especially Gena May to anyone for buying a home.
- MMeghan P. H.Benson - NCPosted on 2023-08-04T10:15:33.000Z5.0forGena MayGena is by far what made this entire process happen in the time frame that it did! She is absolutely amazing and that’s why I have used her for over 16 years with any of my loan needs. I will follow her anywhere she goes! Fantastic Lady!!