A

Aaron T. B.  

Mount Juliet - TN

Posted on 2025-04-23T21:26:19.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

Great team who made process seamless. Thanks for the help.

K

Kendra L. B.  

Mount Juliet - TN

Posted on 2025-04-21T12:10:44.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

Easy and thorough follow through

S

Silvio S.  

Killingworth - CT

Posted on 2025-04-15T21:43:03.000Z

4.0 ★ ★ ★ ★

for

Justin Frizzell

Personnel were very good extremely tedious process since we have been with first horizon for over 15 year and bought 4 plus houses with

L

Laura Z.  

Nashville - TN

Posted on 2025-04-07T23:08:21.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

The process was straightforward, with open communication and ease. I felt comfortable asking questions, which were plentiful as a first time homebuyer. Justin and his team are excellent.

J

James A. G.  

Goodlettsville - TN

Posted on 2025-03-23T12:06:09.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

Just was friendly, informative and very easy to get a hold of with any questions. He worked with my unusual schedule as well. He even came to our closing to meet us which is somewhat unusual. His help with our home buying process was greatly appreciated!

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Carlos N. P. G.  

Durham - NC

Posted on 2025-03-11T12:46:53.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

Justin is excellent, great communication skills, efficient, and responsive.

J

Jennifer K.  

Columbia - TN

Posted on 2025-03-06T14:19:27.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

Justin was great and explained everything throughout the entire process. He was very easy to get ahold of and very knowledgeable and accommodating!

A

Adam L. H.  

Fairhope - AL

Posted on 2025-03-01T00:47:11.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

Great communication. Made the process easy

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Adam C.  

Nashville - TN

Posted on 2025-02-27T16:34:25.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

Justin and the entire team were very helpful throughout The loan process. I will definitely recommend to my colleagues

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Rodney D. D. J.  

Nashville - TN

Posted on 2025-02-18T12:53:02.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

The whole team was great, the process was seamless. all of our questions were answered in a timely fashion. The only annoyance was the frequency of task reminders. It would be great if those were spaced out a bit.

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Kevin L.  

Nashville - TN

Posted on 2025-01-01T13:59:55.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

everything was super easy as expected

R

Rebecca R. D.  

Winston Salem - NC

Posted on 2024-12-05T15:31:56.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

it was very easy to work with Justin. He kept us on top of the things we needed to do and was very accessible during the process.

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Christopher R. D.  

Winston Salem - NC

Posted on 2024-11-26T13:22:10.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

Grateful for Justin's availability and attentiveness through the process

P

Peter M. C.  

Nashville - TN

Posted on 2024-11-11T18:12:32.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

Justin was excellent and I would highly recommend him.

H

HOWARD A. A.  

Brentwood - TN

Posted on 2024-10-23T12:52:42.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

The overall process was very efficient. Justin was absolutely fantastic throughout the process. I’m the portal was very easy to negotiate.

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Courtney C. J.  

Nashville - TN

Posted on 2024-10-07T12:48:47.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

Justin did a great job.

M

Mahesh K. Y.  

Nashville - TN

Posted on 2024-09-13T18:59:16.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

Overall quick and easy

K

Kevin M. Y.  

Jasper - AL

Posted on 2024-09-12T22:10:02.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

Justin was very helpful and responsive throughout this whole process.

K

Kaylie P. D.  

Nashville - TN

Posted on 2024-08-22T19:31:03.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

Justin was quick to respond to questions and was helpful in walking us through the various aspects of our loan that we had questions about.

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Christopher R. F.  

Nashville - TN

Posted on 2024-08-22T17:47:45.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

Communication with Justin was outstanding. He was available to answer any questions, big or small, that I had. He removed a lot of the stress and confusion that naturally comes with such a big (and for us, rare) financial transaction.

J

John M. B. I.  

Baton Rouge - LA

Posted on 2024-08-01T19:12:10.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

Justin made it great. He was supportive, quick to respond, and patient in helping me through the entire process. This is my third mortgage through First TN/First Horizon. It's the staff I've worked with that have kept me coming back and made this "my" bank.

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Marina Z.  

Nashville - TN

Posted on 2024-07-16T19:32:40.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

Appreciate all of Justin’s help

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Lawrence S. N.  

Nashville - TN

Posted on 2024-07-15T13:40:32.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

_____________________

K

Kareem W.  

Nashville - TN

Posted on 2024-07-10T18:33:21.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

Responsive, nice to work with

D

Deyali C.  

Nashville - TN

Posted on 2024-07-03T21:10:16.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

Justin was really good. Built a personal connection, kept us updated, and made it really smooth. Way to go!

J

James B.  

Nashville - TN

Posted on 2024-06-19T15:29:10.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

Idk if I was reaching out the preferred way but it felt like I had a dedicated representative I could always call or email AND expect a reply within a few hours. If Justin wasn't available. One of his teammates was available.

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Brooke B.  

Nashville - TN

Posted on 2024-06-16T19:36:03.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

Really easy to work with Justin. He was confident and kind throughout, but also completely honest!

B

Bretton C. S.  

Monteagle - TN

Posted on 2024-06-15T15:05:37.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

Justin was very thorough and helpful throughout the process. Great demeanor.

R

Russell P.  

Nashville - TN

Posted on 2024-06-14T13:15:51.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

Justin is a consummate professional, and the loan process with First Horizon couldn’t have been better.

V

Varsha M. T.  

Brentwood - TN

Posted on 2024-06-05T13:37:43.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

Justin was very communicative and easy to work with. Our questions were readily answered and entire process was smooth. We will recommmed first horizon and Justin to any of our friends who is looking for a new mortgage.

K

Kyle G. D.  

Franklin - TN

Posted on 2024-05-29T12:47:25.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

Justin and team made the process smooth and easy. He answered all of our questions quickly and was very helpful. Thank you! Kyle DiLuzio

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Cori B.  

Nashville - TN

Posted on 2024-05-15T20:07:50.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

Team was available, friendly and knowledgeable. They were great to work with!

E

Evan M. M.  

Nashville - TN

Posted on 2024-05-06T15:11:33.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

Justin was always available for call to discuss any questions we may have had. He was a pleasure to work with and was very helpful. The digital platform is very easy to navigate, the only challenge we had was surrounding the communication of target due dates. This will help borrowers know when documentation must be submitted by to avoid confusion.

D

Dr M.  

Posted on 2024-04-30T00:59:00.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

Justin is incredibly helpful and guided me at every step. He was always on top of all documents and accommodative to my schedule. I never thought the mortgage application process would be a pleasant experience. Thanks to Justin, it was a fantastic experience..! The entire process is lean and efficient.

D

Dr M.  

Nashville - TN

Posted on 2024-04-29T00:00:00.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

Justin is incredibly helpful and guided me at every step. He was always on top of all documents and accommodative to my schedule. I never thought the mortgage application process would be a pleasant experience. Thanks to Justin, it was a fantastic experience..! The entire process is lean and efficient.

M

Menaka A.  

Brentwood - TN

Posted on 2024-04-26T00:46:00.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

The entire process was smooth and efficient. The team was on top of things

M

Mohana S. N.  

Brentwood - TN

Posted on 2024-04-25T14:57:58.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

The entire process is lean and efficiently managed. Justin and Matthew were great in guiding through the process. It's an amazing experience. Loved it. Keep up the great work. Looking forward to working with the bank and its team. Best

G

Greta J. B.  

Nashville - TN

Posted on 2024-04-18T14:19:12.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

Open and timely communication, ease of document upload, personable and kind staff.

J

Jerry M. S. J.  

Steamboat Springs - CO

Posted on 2024-04-16T12:18:24.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

Easy to contact with very fast response when we had a question. Justin went above and beyond to make sure the process was efficient and closed early. 10/10!

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Chase A. B.  

Nashville - TN

Posted on 2024-04-15T17:06:39.000Z

5.0 ★ ★ ★ ★ ★

for

Justin Frizzell

The consistent, timely responses matched with the personalized, caring rapport was greatly appreciated through this process. Justin, Matthew and the rest of the Team made purchasing our first home a breeze!! 10/10 will recommend your services to all!