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Coleen W.  

Knoxville - TN

Posted on 2024-11-04T14:33:01.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

I appreciated the help thru each phase and help processing the documents

H

Howard A. P. J.  

Knoxville - TN

Posted on 2024-10-24T19:50:12.000Z

4.0 ★ ★ ★ ★

for

Rodney Reeves

Rod helped me find financial opportunities to help lower my closing costs. I was also able to get a much higher mortgage loan than the initial loans I requested from other offices. As a first-time homebuyer, it was very difficult to secure enough money for a solid home in the $200-225k range without support, but I was able to find that with First Horizon.

C

Christopher E. J.  

Knoxville - TN

Posted on 2024-09-20T00:57:49.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

Though the amount of paperwork was significant, having the majority of the process digitized make it easier to get through as well as having an experienced professional to ask questions after normal business hours.

A

Angela R.  

Sevierville - TN

Posted on 2024-09-18T21:00:20.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

Rodney was very nice to deal with he helped me so promptly really like dealing with him professionally thank you so much Rodney ☺️

L

Lauren E. B.  

Knoxville - TN

Posted on 2024-09-12T22:13:17.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

Rodney was very communicative and supportive during my homebuying process. He was very patient with me as I was a first time home buyer. I truly appreciate Rodney and all he did for me.

D

Daniel C.  

Oak Ridge - TN

Posted on 2024-09-03T21:48:42.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

Rodney was on top of it!

A

Angela C. S.  

Knoxville - TN

Posted on 2024-09-03T19:35:42.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

Rodney was super helpful and accessible. He was able to answer all the questions I had. He responded very quickly to my requests.

D

DANIEL B. F.  

Knoxville - TN

Posted on 2024-08-22T12:45:12.000Z

4.0 ★ ★ ★ ★

for

Rodney Reeves

He was very patient with me in the entire process. He answered texts and phone calls very quickly. He gave good advice.

D

Dale E. W.  

Knoxville - TN

Posted on 2024-08-01T12:06:37.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

Friendly, courteous, helpful, knowledgeable, A pleasure to work with

J

Jon E. Z.  

Knoxville - TN

Posted on 2024-07-22T16:28:52.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

Great communication with Rodney. I appreciate the knowledge that he brought to the process.

S

Savannah T. H.  

Knoxville - TN

Posted on 2024-07-15T15:30:08.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

Easy process

K

Kenneth B. B.  

Knoxville - TN

Posted on 2024-07-12T12:22:58.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

Rod was readily available to answer any questions and iron out any kinks along the way. Very smooth experience.

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Peter J. F.  

Eden - NC

Posted on 2024-07-01T15:02:08.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

Mr reeves was super nice and helpful. He answered any questions I had and was in contact with me at all times. I am actually recommending him to a friend who soon will be moving from NY to NC.

J

Jane F.  

Eden - NC

Posted on 2024-07-01T12:26:12.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

Rod was so professional and made everything so easy! We would recommend him to our friends and family! He made the whole process so easy and simple. It was our pleasure working with him!

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Jay T. P.  

Knoxville - TN

Posted on 2024-06-27T10:59:11.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

Rod was really helpful and patient throughout the process. He answered texts and calls promptly even after hours.

A

Arthur G. S.  

Knoxville - TN

Posted on 2024-05-29T13:20:04.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

Rod made the experience great. My wife and myself had a terrible time with a different bank and finally decided to see Rod and that was the best decision we have ever made. He single-handedly saved us from losing our house by working quickly and efficiently with all parties to ensure we only delayed closing by a few weeks instead of losing the house. We couldn’t have done it without him and I have already begun recommending Rod Reeves to anyone who will listen. He is an asset to First Horizon and an incredible person.

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Beverly B.  

Knoxville - TN

Posted on 2024-05-27T15:50:59.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

Keeping us in the loop knowing what was going on. Just communicating with us. We are older but with the help of Mr Rod and our grandson we would be able to be kept informed what was going on with our loan .Your facility have people who really care and take their time to help and listen to what you need. Mrs Rachel and Mr Rodney are two of your people that you should be very proud of them and want to have more just like these two. When I called Mrs Rachel about a matter , she didn't seem to mind.. she took her time and talked to me and set my mind at ease and said she would let Mr Rod know about a call I had received thinking someone was trying to get information that wasn't authorized to.. She said she would take care of the matter and she did. Just to say this about both of these employees Actions speak louder than words .They did what they said and more. Thank you! Thank You!!! We have been with this (our) bank for over 30 years and glad to be because of the service we have always had and know will have in the future because we feel that you all like our family. Many of your tellers Taylor always asks about our family and anything else the bank can do for us. Concord Title that you work with even answered any questions we had.An Awesome lot of GREAT PEOPLE.!!!Thank You again!! May God bless you all in what you do to make other people's lives a lot easier to be in.

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Charles E. W.  

Jamestown - NC

Posted on 2024-05-09T02:06:14.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

Rodney was great. The work he did was just outstanding. I would send in the paperwork when I got home after work. And would not expect a reply until the next day being after hr. If nothing else he would alway send something so that we know that he received the paperwork. Just so outstanding work it’s really hard to say. The whole process was just easy. Rod was able to work the loan with a limited time that the sales gave. From the start of it he told everyone that the deadline was short and that the people would need a few extra days. But he was able to get the loan done with the time the seller gave. I know that most companies look for the for the good and the bad with surveys and if I had a few words that could be improved I would happy put it in this one. But to completely honest I don’t really have anything bad to say. The complete process was for the most part easy. The wife’s stress level that’s a different story LOL😜. We are completely happy and so very thankful for FHB bank and Rod’s help. If we ever need to do this again he is the person we will call. But to be completely honest. I hope we never have to. Thank you to all the people at FHB from the folks at my local bank that help me start all the paperwork to Rod that was with us all the way to the end.

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Julian H.  

Clemmons - NC

Posted on 2024-05-03T11:23:42.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

I appreciate the transparency with the mortgage process. Also, Rodney was very courteous and professional. Communication was impeccable. Nothing beats that.

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Carmichael H.  

Clemmons - NC

Posted on 2024-04-15T14:51:12.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

I had a wonderful experience with Rod. The process was straightforward, and because of his knowledge of the process, I knew exactly where I was in the process, what the expectations were, and the documents to present. I would recommend First Horizon to anyone needing help with mortgage loans.

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Peggy K. F.  

Gatlinburg - TN

Posted on 2024-04-06T01:15:35.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

The efficiency of the team and how well they work together. We changed to First Horizon midway through and they assured me they would work hard and do their best to meet our closing date. They did not disappoint. I would highly recommend Rod and his team to anyone looking for a dedicated hardworking team to get them to the closing table. They are honest, straightforward and dedicated to their clients. Excellent experience. Thank You All!!

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Jacquelin K. S. C.  

Knoxville - TN

Posted on 2024-04-01T13:27:38.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

Rodney stayed on top or every step of the process and ensured that we were informed as well. We truly appreciate his guidance through this refinance. Thank you!

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Pamela M. S.  

Sevierville - TN

Posted on 2024-03-26T14:04:14.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

Started months ago...Rod was very patient with us, as we attempted to buy homes that ultimately went to others. As we started the process to buy the home we got, it was like Rod put us at the top of his list regardless of the surrounding issues that popped up. Not only was he professional in every way, but we became friends in the process! He is officially the first friend we've made in TN. Thank you too Rod and his team for an excellent job! Sincerely John and Pam

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Bradley T. R.  

Columbia - TN

Posted on 2024-03-04T14:47:43.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

Rod made this experience great from start to finish. To say my expectations were exceeded is an understatement. Rod has exceptional communication skills and handled all areas of the process with urgency. Rod made what could have been a very overwhelming process quite pleasant. I will recommend Rod to others in the future.

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Spencer V.  

Knoxville - TN

Posted on 2024-02-27T22:02:55.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

Loan agent kept the process simple and straightforward.

R

Robert M. N.  

Knoxville - TN

Posted on 2024-01-27T00:32:45.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

Everything especially the communication.

J

Joseph D. G.  

Winston Salem - NC

Posted on 2023-12-11T18:03:53.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

Rodney and Katie were great

S

Serena T.  

High Point - NC

Posted on 2023-11-20T15:03:15.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

Rod was wonderful at communicating with us and advocating for us. He made this process very seamless.

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Chelsea C.  

Louisville - TN

Posted on 2023-10-13T02:36:12.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

Rod was awesome! We had to do a quicker close than usual and he was professional but also made sure we knew the timeline. He told us from the start that we'd need to be on top of the paper work. There were days where he'd get back in contact with us within MINUTES. Professional, precise and quick! I doubt there is anyone better than this than Rod because he far exceeding expectations. I'm sure people have bad experiences buying a house but we had an amazing one with our team that Rod was a part of. Thanks Rod!

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Linda D. M.  

Knoxville - TN

Posted on 2023-10-04T00:31:10.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

Rodney and Tyson both were so helpful with every paper and e-mail. I’m not real computer smart and they had to help a lot. Thanks to both of them.

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Patrice D.  

Plain City - OH

Posted on 2023-10-02T16:48:16.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

Loan Officer Rodney Reeves walked us through the online application, which was a little difficult for us senior citizens, Mr. Reeves and Mr. Watson arranged for the branch bank to scan in our financial documents since we do not have a scanner at home. Mr. Reeves also answered our questions at closing.

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Judy C. W.  

Knoxville - TN

Posted on 2023-09-27T13:37:27.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

I would prefer to have the required documentation information emailed to me and then meet face to face with the loan officer.

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Aaron D.  

Walkertown - NC

Posted on 2023-09-03T21:18:55.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

Rod communicated with us and answered all the questions we had in a timely manner. He was great!!

W

William F. M.  

Knoxville - TN

Posted on 2023-07-08T10:47:56.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

Rodney Reeves and his colleague Mac Bower were consistently available, cooperative, knowledgeable, and sympathetic in getting us who were quite inexperienced through a complicated process.

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Alison R. G.  

Rome - GA

Posted on 2023-06-12T17:54:42.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

Rodney was fantastic!

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Jewel V.  

Walkertown - NC

Posted on 2023-06-07T09:12:59.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

Rod Reeves was AMAZING! He help me throughout the process. Told me to call him anytime and That I did. I felt like I was the only person he was helping because he never did rush me off the phone and always contacted me back really fast. He was kind, polite, funny and really easy to talk to. Anytime I called he was always pleasant and patience.

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Phyllis M. E.  

Knoxville - TN

Posted on 2023-06-05T22:22:51.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

The feeling of being informed and looking out for my welfare…I would recommend Rod and his team to anyone looking for a leader…..

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Bryan A. W.  

Knoxville - TN

Posted on 2023-06-01T14:50:06.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

Rodney's timeliness and attentiveness to our overall inexperience and questions throughout the home loan obtainment and home purchasing process were what made this whole process so great. Immensely appreciative of his help!

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Tommy J. T. J.  

Knoxville - TN

Posted on 2023-05-23T12:18:41.000Z

4.0 ★ ★ ★ ★

for

Rodney Reeves

Early on, Rod was very easy to communicate with and we were able to get my initial loan approval and rate locked in fairly quickly. Toward the end of the experience, I was getting stressed out and Rod was having to wait on answers from other people to questions I had posed. Rod was very courteous, patient, and professional, and helped me through the process.

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John W.  

Loudon - TN

Posted on 2023-05-02T15:54:49.000Z

5.0 ★ ★ ★ ★ ★

for

Rodney Reeves

Rob keeping me informed about what was going on .