J

Jacob D.  

Oviedo - FL

Posted on 2024-08-01T16:10:22.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

Gerald is the best loan officer to work with. He is knowledgeable and treats the deal with a matter of care and attention. He understands all aspects necessary to make the customer comfortable, knowledgeable and make the proper decisions on any mortgage tools being used. Gerald is extremely comfortable and knowledgeable with understanding interest rate movement and communicating for proper decision making by the user. Great experience.

M

Madelyn D.  

Oviedo - FL

Posted on 2024-07-31T16:49:34.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

Gerald is extremely helpful and provided great guidance throughout our process of working with him

A

Annette B.  

Lawrenceville - GA

Posted on 2024-07-19T15:24:11.000Z

4.0 ★ ★ ★ ★

for

Gerald Pumphrey

Smooth process

L

Lauren K. D.  

Jupiter - FL

Posted on 2024-07-11T12:05:05.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

We were first time home buyers and had lots of questions! Gerald was wonderful and gladly walked us through every step of the loan process. He is very knowledgeable and played a big role in making the loan process easy and seamless.

M

Michael E. R.  

Ringgold - GA

Posted on 2024-06-14T18:07:09.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

Survey, Navigating the process of establishing a new mortgage can be challenging but a pleasant experience if the marketing person is highly; 1.) knowledgeable, 2.) very accessible and communicative, 3.) courteous and efficient. All the detailed tools for obtaining a loan come down to the personal experience with the Marketing Department. Thank you First Horizon and Thank You Gerald Pumphrey for the genuine care you extend to your customers. Michael E. Rafey Swiss Capital Group, LLC

N

Naimeh D. S. D.  

Ft Myers - FL

Posted on 2024-05-02T01:17:43.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

Gerald was very helpful and accommodating to our schedule. Went over all my questions with patience

M

Maria B. Z.  

Jupiter - FL

Posted on 2024-03-29T15:05:46.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

It was a quick process and Gerald was very helpful and always available.

B

Brett K. S.  

Jupiter - FL

Posted on 2024-03-29T13:23:25.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

Gerald was very responsive, made the process run smoothly and handled the entire process professionally. Will definitely recommend him to friends and family.

S

Salvatore P. O. P.  

Jupiter - FL

Posted on 2024-03-12T12:18:21.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

Gerald Is a very kind person that listen and will do anything into his power to make the entire process easy to understand and pleasant

R

Richard M.  

Palm Beach Gardens - FL

Posted on 2024-01-29T13:13:22.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

Smooth and enjoyable process

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Lucretia B.  

Winter Haven - FL

Posted on 2024-01-20T18:35:21.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

Gerald went above and beyond to help us. He was very responsive everytime we reached out to him. This was our second time using Gerald to buy our home. Would definitely recommend.

E

Ernesto J. B.  

Jupiter - FL

Posted on 2024-01-08T12:53:43.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

Great experience 👍🏻

A

Adriana N.  

Posted on 2023-10-07T00:00:00.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

Gerald is awesome - creative, hard working and knows what he is doing.

A

Adriana N.  

Juno Beach - FL

Posted on 2023-09-23T16:03:36.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

Gerald rocks! He’s been creative on how to fulfill the loan requirements so it would fit our situation best. Always in touch, leading us through the process.

S

Shady A.  

Port St. Lucie - FL

Posted on 2023-07-11T11:53:22.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

If I could give Gerald 100 star review..He was helpful, informative,responsive, and even spoke during his off hours time . He is truly amazing..We thank you so much

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Zachary R. P.  

Miami - FL

Posted on 2023-07-08T19:57:54.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

Gerald was exceptional. Hard working, communicative, helpful in all ways. You couldn’t find a better representative for the bank.

C

Celeste G.  

Posted on 2023-07-07T00:00:00.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

Very good experience with Gerald and team at First Horizon. Response, quick, and great communication.

M

Michael I. G.  

Jensen Beach - FL

Posted on 2023-06-09T11:35:22.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

Docs were super easy to sign via the First Horizon site. Gerald and team were always quick to respond to any questions or communication I had.

J

Jill C. G.  

Posted on 2023-06-07T00:00:00.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

I have been working with Gerald for over 20 years and we recently closed on another purchase. Gerald is the best. Not only is Gerald a pleasure and easy to work with, he works tirelessly with underwriting and the closing dept to get you closed on time.

S

Skye N.  

Posted on 2023-06-07T00:00:00.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

Gerald made the whole experience so pleasant and seamless! He was kind and patient enough to teach us along the way and we really appreciated the opportunity to work with him.

G

Gabriel T. F.  

Posted on 2023-06-07T00:00:00.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

Gerald is the best, well recommended!!!

D

Donnie B.  

Posted on 2023-06-07T00:00:00.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

Z

Zachary B.  

Posted on 2023-06-07T00:00:00.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

A

Ashley A. H.  

Billings - MT

Posted on 2023-06-02T00:33:37.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

Relatively easy and great communication

R

Robert M.  

Jupiter - FL

Posted on 2023-05-12T12:28:17.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

Gerald was fantastic and extremely helpful through the process. He went above and beyond expectations as a loan officer. He was prompt in his email and verbal responses to my questions throughout the entire process.

A

Alexander R.  

Delray Beach - FL

Posted on 2023-04-08T11:28:50.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

Gerald Pumphrey and Nicole Sanchez were the reason the experience was great!

B

Brian A. W.  

Jupiter - FL

Posted on 2023-04-01T13:31:04.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

Gerald was terrific. Always polite and professional. Would definitley recommend

D

Deborah A. B.  

Jupiter - FL

Posted on 2023-03-17T13:03:47.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

As always great service.

D

Donald B.  

West Palm Beach - FL

Posted on 2023-03-13T12:36:04.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

Working with Gerald is always a good experience. He is easy to communicate with, and keeps the process moving forward.

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Liesl B.  

Fort Lauderdale - FL

Posted on 2023-03-04T07:57:27.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

everything

R

Ricardo J. G.  

Morganton - GA

Posted on 2023-01-28T13:46:11.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

Gerald made the overall experience with First Horizon seamless and easy. We look forward to continue working with him in the future. His attention to customer care was impeccable.

A

Amalia D.  

Palm Beach Gardens - FL

Posted on 2023-01-19T15:18:00.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

Gerald was there for me every step of the way.

S

Skye S. N.  

West Palm Bch - FL

Posted on 2022-12-10T23:52:45.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

Gerald was incredible! A wonderful and patient teacher, helpful, honest, kind, and always available to help! We felt very looked out for.

Z

Zachary M. B.  

Palm Beach Gardens - FL

Posted on 2022-12-01T09:34:07.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

Gerald is very knowledgeable and professional. He was able to place me in the proper product and guide me smoothly through the entire process.

J

J D. M. S.  

Palm Beach Gardens - FL

Posted on 2022-11-11T14:41:39.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

Gerald was on top of everything. He is easy to understand and extremely friendly. Very easy to do business with. I would highly recommend him to others.

M

Michelle L. H.  

Jupiter - FL

Posted on 2022-09-02T14:18:45.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

I only met him at closing and found him to be Professional and a kind person.

J

James C. H.  

Jupiter - FL

Posted on 2022-08-30T12:38:41.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

Great job and thanks!

D

Dayna L. K.  

Boca Raton - FL

Posted on 2022-08-20T03:40:52.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

Gerald is a cut above the rest, he is knowledgeable, professional and personable. His team is efficient, professional and helpful.

G

Gabriel P. D. F.  

Palm Beach Gardens - FL

Posted on 2022-07-16T18:33:06.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

Gerald make everything clear and simple, any question i had he was there right the way to answer it!!

M

Mary A. R.  

Hobe Sound - FL

Posted on 2022-05-24T09:44:30.000Z

5.0 ★ ★ ★ ★ ★

for

Gerald Pumphrey

Gerald was wonderful to work with. The other team members appeared to have a lack of understanding of the status of the process.